Bring Back Your Empties |
Jar Return Scheme
We have made a commitment to create as little waste as we can, to avoid plastic and to reduce and reuse as much as possible. Our whips and oils are sold in glass jars / bottles and these are just perfect to reuse, so we'll take back your empty jars to wash, sanitise and refill with freshly made products.
We used to take back lids and bottles as well, but have found that the lids are often dented and scratched and so we can't reuse them. It is also difficult to ensure that the bottles are completely clean and so for now we are taking back just the jars.
So far we've taken back over 800 jars (as of January 2026). We'd love you to help us increase this number!
Please return your Black Cat empties* to us at any of our markets / events, when we next drop off an order at your house or at participating retailers - scroll down for the list! If you don’t live near one of these places you can send your jars by post and we will refund the postage (up to £3.65). However, we can only refund the postage if you have saved 10 jars or more. Please contact us to arrange.
*No chipped or cracked jars please! And if you could wipe out any excess cream and give them a quick wash that would be great!
Please return your Black Cat empties* to us at any of our markets / events, when we next drop off an order at your house or at participating retailers - scroll down for the list! If you don’t live near one of these places you can send your jars by post and we will refund the postage (up to £3.65). However, we can only refund the postage if you have saved 10 jars or more. Please contact us to arrange.
*No chipped or cracked jars please! And if you could wipe out any excess cream and give them a quick wash that would be great!
As a small thank you for helping us on our journey towards being a zero waste business, we'll give you 30p off your next Black Cat Soap House purchase for every jar returned.
Stockists participating in our Return Scheme
If you know of a shop who might like to join this scheme, why not suggest it to them - or get in touch with us.
We are also more than happy to take back any packaging / paper bags / gift boxes / tissue paper / labels / string / beads etc which may have been part of your order.
If you are unable to return your empties, please reuse if you can and recycle if not.
If you are unable to return your empties, please reuse if you can and recycle if not.